Business As Usual Is Killing The LP
Imagine a business. We'll call it L Corporation. There are employees and a product everybody wants and they have locations everywhere. In spite of the locations and all those employees, the business seems incapable of attracting enough customers to grow and the competitors, whom we'll call R Corporation and D Corporation, whose product is vastly inferior, own 90% of the market. In fact, the only customers this business has are, by and large, the employees of this business. And all they do is complain about the business and try to prove they are the only true customers and the only loyal employees while the others are just browsing and taking coffee breaks. The business has a CEO and other C-level executives. They seem to care and be genuinely interested in the success of the enterprise as do the line employees. But this is one of those cases of too many chiefs and too few Indians. The CEO doesn't want to tell the employees how to behave or what to believe. There is no op...